Privacy Policy
We are committed to protecting the privacy and security of our creators and fans. This policy explains how we collect, use, and safeguard your personal data.
Last Updated: April 2026
Introduction
FanFusion ("Platform," "we," "us," or "our") is a creator monetisation platform operated in India. This Privacy Policy describes how we collect, use, disclose, store, and protect information about you when you use our website, mobile applications, and related services (collectively, the "Services").
We are committed to compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and all applicable Indian privacy regulations. By accessing or using FanFusion, you consent to the collection and use of your information as described in this policy.
This policy applies to all users of the Platform, including creators, fans, and visitors. If you do not agree with this policy, please do not access or use our Services.
Information We Collect
We collect different types of information depending on how you interact with the Platform:
Personal Information
Full name, email address, phone number, date of birth, profile photo, and KYC verification documents (Aadhaar, PAN, or government-issued ID) for creators. We collect this data when you register, create a profile, or verify your identity.
Financial Information
Bank account details, UPI ID, transaction history, payout records, and subscription billing information. Payment card details are processed and stored by our PCI-DSS compliant payment partners and are never stored on our servers.
Usage Data
Device information (type, operating system, browser), IP address, browsing patterns, pages visited, time spent on features, referral sources, and interaction data. This is collected automatically through cookies and similar technologies.
Content Data
Photos, videos, audio, text, and other content you upload or publish on the Platform. This also includes direct messages exchanged between creators and fans, and comments or interactions on published content.
How We Use Your Data
We process your personal data only for specific, lawful purposes:
Account Management
Creating, verifying, and maintaining your account. Managing your profile, preferences, and subscription settings.
Payment Processing
Processing subscriptions, fan payments, creator payouts, refunds, and generating financial reports and tax documents.
Platform Improvement
Analysing usage patterns, conducting research, fixing bugs, and developing new features to improve the Platform experience.
Personalisation
Recommending creators, content, and features tailored to your interests and activity on the Platform.
Security & Fraud Prevention
Detecting, preventing, and investigating fraud, abuse, security threats, and violations of our terms of service.
Legal Compliance
Meeting obligations under Indian law, including tax reporting, regulatory filings, responding to legal requests, and enforcing our terms.
Data Sharing
We share your data only when necessary and only with trusted partners:
Payment Processors
We share transaction data with licensed payment gateways and banking partners to process subscriptions, payouts, and refunds. These partners are PCI-DSS compliant and bound by strict data protection agreements.
KYC Verification Partners
Creator identity documents are shared with our KYC verification partners for identity validation and compliance with RBI guidelines. Documents are verified and not retained beyond the verification period.
Cloud Hosting (India Region)
Your data is hosted on cloud infrastructure located in India. Our hosting partners adhere to SOC 2 Type II and ISO 27001 standards and process data strictly in accordance with our instructions.
Law Enforcement
We may disclose data when required by law, court order, or government regulation, or when necessary to protect the rights, safety, or property of FanFusion, our users, or the public.
We never sell your personal data.
FanFusion does not and will never sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Storage & Security
We employ industry-standard security measures to protect your data:
Encrypted at Rest & in Transit
AES-256 encryption for stored data, TLS 1.3 for all data in transit
India-Based Servers
All primary data storage on servers located within India, compliant with data localisation norms
Access Controls
Role-based access, multi-factor authentication for staff, and principle of least privilege enforced across all systems
Regular Audits
Periodic security audits, vulnerability assessments, and penetration testing by independent third-party firms
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience:
Essential Cookies
Required for the Platform to function. These enable core features like authentication, session management, and security. They cannot be disabled.
Analytics Cookies
Help us understand how users interact with the Platform, which pages are most visited, and where users encounter errors. Data is aggregated and anonymised. You may opt out of analytics cookies.
Preference Cookies
Remember your settings and preferences, such as language, theme, and notification options. These improve your experience but are not strictly necessary. You may opt out at any time.
Creator-Specific Privacy
We provide creators with additional privacy controls over their content and data:
Content Visibility Controls
Creators have full control over who can view their content. You can set posts as public, subscriber-only, or tiered. You can also restrict content by geography or age. Deleted content is permanently removed from our servers within 30 days.
Earnings Data Privacy
Your earnings, payout history, subscriber counts, and revenue analytics are private by default. This data is visible only to you and authorised FanFusion personnel required for platform operations and support.
Subscriber Identity Protection
Creators can see subscriber display names and profile information that subscribers have chosen to make visible. Subscribers' real names, email addresses, and payment details are never shared with creators.
Fan-Specific Privacy
We take extra care to protect fan privacy and ensure a safe experience:
Subscription Privacy
Your subscriptions are private. Other users cannot see which creators you subscribe to unless you choose to make this information public. Your subscription activity is not visible on any public profile or feed.
Payment Information Never Shared with Creators
Your payment method details, billing address, and transaction amounts are never disclosed to creators. Creators only see that a subscription or tip was received, along with your chosen display name.
Your Rights
Under the DPDP Act 2023 and our commitment to transparency, you have the following rights:
Right to Access
Request a summary of the personal data we hold about you, the purposes of processing, and details of any third parties with whom we have shared it.
Right to Correction
Request that we correct inaccurate, incomplete, or outdated personal data. You can also update most information directly in your account settings.
Right to Deletion
Request deletion of your personal data, subject to legal retention requirements. We will process deletion requests within 30 days.
Right to Data Portability
Request a copy of your personal data in a structured, commonly used, and machine-readable format (JSON or CSV) for transfer to another service.
Right to Withdraw Consent
You may withdraw consent for data processing at any time. This will not affect the lawfulness of processing based on consent before its withdrawal. Note that withdrawing consent may limit your ability to use certain Platform features. To exercise any of these rights, contact us at privacy@fanfusion.in.
Data Retention
We retain your data only as long as necessary for the purposes described in this policy:
Active Accounts
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to provide you with services, comply with legal obligations, and resolve disputes.
Post-Deletion (90 Days)
After you delete your account, we retain your data for up to 90 days to allow for account recovery, resolve any pending transactions, and address potential disputes. After this period, your personal data is permanently and irreversibly deleted.
Financial Records (8 Years)
Transaction records, invoices, payout details, and tax-related information are retained for 8 years as required under Indian tax law (Income Tax Act, 1961) and GST regulations. This data is stored securely and accessed only for compliance purposes.
Children's Privacy
FanFusion is intended for users who are 18 years of age or older. We do not knowingly collect, use, or store personal data from anyone under the age of 18.
If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete such data from our systems. If you believe a person under 18 has provided us with personal information, please contact us at privacy@fanfusion.in.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons.
When we make material changes, we will notify you by email and by posting a prominent notice on the Platform at least 30 days before the changes take effect. The "Last Updated" date at the top of this policy will be revised accordingly.
Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised policy. If you do not agree with the changes, you should discontinue use of the Platform and delete your account.
Contact Our Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer: